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SHIPPING YOUR PACKAGE

Packages are generally shipped within 2 days of receipt of payment. They are sent by post and delivered without signature. Packages can also be sent by post and delivered against signature for a fee on your part. Please contact us before choosing this delivery method, as it incurs additional costs. In this case, we will send you a link to track your package online.

Shipping costs include preparation and packaging costs as well as postage. Preparation costs are fixed, while transport costs vary according to the total weight of the package. We recommend that you consolidate all of your items into one order. We cannot combine two orders placed separately and shipping costs apply to each of them. Your package is shipped at your own risk, but special attention is paid to fragile items.

The box dimensions are appropriate and your items are properly protected.

 

RETURNS

If a product is defective, you can return it to us within 10 days of receiving it. Shipping costs will be refunded only if the products present an anomaly and / or prevent their use. Before any return, please contact customer service at info@lasalade.ch, we will give you the address to make the return.

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